This document sets out what's included in our Server Backup solution. It should be read alongside How we handle backups, which covers the practices common to all of our backup services.
All currently in-support versions of Microsoft Windows Server are fully supported for backup within the solution.
For a list of currently supported Linux distributions, please request these via your account manager.
By default, our backup solution runs nightly at approximately 21:00, and data is retained for 30 days.
Alternative options, such as multiple backups during the day and longer retention timeframes, are also available upon request.
Alongside the standard restoration routes, this service also provides:
Restoration of individual files, folders or databases
Restoration of a complete server to replace an existing deployed server
Platform setup
Install and configure backup agents on servers and databases
Deploy any on-site backup appliances if required
Backup policy configuration
Create policies for server backups
Configure retention periods
Initial full backup
Perform the first full backup of all identified systems
Verify data integrity
Testing and validation
Conduct test restores to ensure backup jobs are correctly configured
Validate recovery times to align with business continuity goals
Ongoing monitoring and maintenance
Monitor backups for errors or failures