This document details the tested and approved features that Armstrong Bell will support when using Teams as the main voice product for a customer.
It should be noted that different device classes may have different feature sets and availability for certain features.
The list below has been tested against Yealink SIP phones, Yealink-certified Teams phones, and Cisco ATA.
Below is a list of the telephony system's features, graded on how well we believe each one works, with links to further documentation where available.
Feature grading is defined as follows:
Full
Supported with limitations (as defined by our experience)
Not supported
| Feature | Supported Level | Supporting Documentation |
|---|---|---|
| Call Park | supported with limitations |
Call Park |
| Call Pickup | supported with limitations | Call Pickup |
| Transfer (Consult) | Full | |
| Transfer (Blind) | Full | |
| Transfer (Conference) | Full |