Dedicated Onsite Support

For customers who need regular, dedicated IT engineering presence, we offer scheduled onsite visits on a planned, recurring basis — for example, one day per week or a set number of days per month. This is a contracted, chargeable service where one of our experienced engineers is allocated specifically to your site on agreed dates.

This is ideal for organisations such as schools, multi-site businesses, or any customer who wants consistent, hands-on IT support without the unpredictability of ad-hoc call-outs. Your dedicated engineer can handle routine maintenance, system upgrades, desk-side user support, and proactive infrastructure improvements — all within a regular, predictable schedule that you plan and budget for in advance.