Service Desk 08:30 - 17:00 Weekdays

Our service desk is based at our head office and staffed entirely by Armstrong Bell employees with extensive IT experience – we never outsource. Support is available 08:30–17:00 on weekdays, by email or telephone. Unlike many providers, we place no limit on usage: unlimited remote support incidents are included as standard.

We provide technical support for the core Microsoft suite across endpoints, servers and associated cloud products, along with any systems we supply. Our team is also strong in mainstream technologies including anti-virus, productivity tools such as Microsoft Office, and remote access. Support for line of business applications is not included; these require an active support agreement with the software vendor.

While our team deliver technical solutions, their focus is always on building relationships and providing exceptional customer service.