What makes Armstrong Bell stand out as a VoIP provider?

A single point of contact

We believe it is important to speak to someone who understands your business. When you call us, you expect us to know who you are and what you do. If when you called, you had to explain everything over and over again, it would be frustrating. When you sign up with Armstrong Bell you will be given one adviser, who will work with you whenever you need assistance. You can also see on our “meet the team” page if your account manager is free, so you don’t have to wait on hold until they are available.

Proactive management

Your account manager will be kept up to date on any information in regards to your service. We want to make sure we are ahead of any maintenance or service issues that may come up and mitigate them before they affect you. Sometimes, something can happen outside our control, but we take all reasonable steps to ensure you get the best service possible. 

No jargon

It can seem confusing when looking into a VoIP provider, with technical terms that aren’t common knowledge. So we take steps to make sure we use clear language when we communicate with you. If we use any jargon then we will also explain what it means. We want to make sure any business that chooses to use Armstrong Bell when looking at VoIP providers understands exactly what we offer. 

Easy to access 

The VoIP PBX services we offer are all made with usability in mind. It’s great to have a voice provider that has dozens of features as part of the package, but not that great if they are hidden behind a frustrating user interface. Not only is the user interface clear, but accessing your account couldn’t be simpler. It is based in your web browser so you do not need to download any extra software.